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Customer Service Manager Jobs in Klang, Malaysia
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- T.S LOW PLUMBING AND RENOVATION
- Klang
- Other General
- Full time
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About the role T.S Low Plumbing and Renovation are seeking an experienced and driven Customer Service Manager to join their team in Selangor. This full-time role is responsible for leading and managing the customer service operations, ensuring exceptional service and support is provided to all custom ...
export customer service manager
- CARGO2U INTERNATIONAL FREIGHT SDN BHD
- Klang
- Other General
- Full time
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Key Responsibilities: Manage end-to-end export sea freight shipments and customer service activities Act as main contact for export customers and key accounts Oversee booking, scheduling, and coordination with shipping lines and overseas agents Ensure timely and accurate ...
- Great Sign Advertising (M) Sdn. Bhd.
- Klang
- Other General
- Full time
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Job Description:- Project lead time arrangement.- Transportation routes arrangement.- Communicate with customers through phone calls.- Coordinate with internal teams to ensure smooth delivery.- Handle after-sales service.- Carry out ad-hoc tasks assigned by superior. Benefits:<b ...
- Agensi Pekerjaan All Experts Consultant Sdn. Bhd
- Klang
- Other General
- Full time
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Job Description Title : Customer Service Location : Tmn Perindustrian Bandar Sultan Suleiman, Port Klang Salary range :RM2,000 -RM2,600 Working days : 5 days – 9-6pm Customer service support the customer (PO & Report) Open job for new shipment Monitor ...
We are representing an established shipping / liner organization seeking an experienced Customer Service & Documentation Manager to lead export customer service operations and documentation functions. This role requires strong hands-on shipping knowledge, people leadership experience, and the ability t ...
- Agensi pekerjaan ns shue sdn bhd
- Klang
- Other General
- Full time
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Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. 2. Communicate and build good rapport and relationship with customers, agents, liners, and co-loaders. 3. Organiz ...
- Hirehub Management
- Klang
- Other General
- Full time
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Job Overview: Responsible for handling customer service requests, coordinating service resources, monitoring service quality, and managing customer satisfaction for the Malaysia subsidiary. The role serves as a key communication bridge between customers, dealers, and internal service teams to ...
- Awards Shipping Agency (M) Sdn Bhd
- Klang
- Other General
- Full time
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Handling Import shipment Handle customers inquiries Service existing customers and follow up on new shipment & bookings Communicate with customers regarding disposition of Freight Information updated with overseas offices agent Follow up container movement and ...
- Pegasus Global Logistics (Malaysia) Sdn Bhd
- Klang
- Other General
- Full time
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Job Scope:• Arrange the full movement of import and export shipments, including selecting suitable transport modes (sea, air, land) and routes. • Prepare, process, and review import/export shipping and customs-related documents such as commercial invoices, packing lists, and bills of lading. </ ...
We are seeking a friendly, responsible, and customer-focused Customer Service Executive to handle customer enquiries and provide timely support. The successful candidate will communicate with customers professionally, understand their needs, and ensure issues are resolved efficiently while maintaining a posit ...
- Agensi pekerjaan ns shue sdn bhd
- Klang
- Other General
- Full time
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JOB VACANCY POSITION - CUSTOMER SERVICE (SHIPPING) LOCATION - BOTANIC KLANG SALARY - RM Job Scopes: Handle inbound customer inquiries and requests via phone, email, and other communication channels in a professional and timely manner Assist customers with the coordin ...
- Agensi pekerjaan ns shue sdn bhd
- Klang
- Other General
- Full time
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JOB VACANCY LOCATION - KLANG SALARY - RM Job descriptions1. Responsible to liaise with customers & internal departments matters related toproduct requirements development.2. Execute customer's enquiries and liaise with customer on their orders.3. Coordinate customer's req ...
Fresh graduates are also encouraged to apply – Full Training Provided This isn't just a job — it's a chance to build a career in a dynamic, multicultural environment. You'll be supported every step of the way, from relocation to professional development, while enjoying the vibrant lifestyle Malaysia ha ...
- Star Concord Logistics Sdn Bhd
- Klang
- Other General
- Full time
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Candidate must possess at least Secondary School/SPM/O Level in any field. Required language(s): Bahasa Malaysia, English, Required Skill(s): Require to have experience in import/export documentation processing. Preferably Entry Level specialized in Logistics/Freight forwardi ...
- Hirehub Management Sdn. Bhd.
- Klang
- Information and Record Clerks
- full time
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Job Overview: Responsible for handling customer service requests, coordinating service resources, monitoring service quality, and managing customer satisfaction for the Malaysia subsidiary. The role serves as a key communication bridge between customers, dealers, and internal service ...
- Agensi pekerjaan ns shue sdn bhd
- Klang
- Other General
- Full time
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JOB VACANCY POSITION - CUSTOMER SERVICE JUNIORLOCATION - BUKIT TINGGI, KLANGSALARY - RM Responsibilities:Develop and maintain strong working relationship with customers.Efficiently respond to customer feedback and requests.Shipment booking and follow up the closing with ship ...
- Agensi pekerjaan ns shue sdn bhd
- Klang
- Other General
- Full time
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Handling customer inquiries and providing prompt and accurate responses Processing customer orders, booking shipments, and tracking deliveries Resolving customer complaints and issues in a professional and timely manner Maintaining detailed records and documentation of all customer intera ...
- BLUE WAVE SHIPPING (M) SDN BHD
- Klang
- Other General
- Full time
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Key Responsibilities Handle incoming calls, emails, and messages from customers professionally and promptly. Assist customers with inquiries regarding products, services, orders, shipments, billing, and complaints. Coordinate with internal departments (operations, logistics, sale ...
- SWIFT HAULAGE BERHAD
- Klang
- Other General
- Full time
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FORECAST VOLUME · To finalise daily, weekly and monthly forecast volume for their customers · To finalise forecast with management during Festive season (CNY, Hari Raya) based on haulage capacity. PRE-PLANNING DELIVERY · To ensure submitted pre-planning are within haulage capacity. ...
- REEBOW INTELLIGENT EQUIPMENT (M) SDN. BHD.
- Klang
- Other General
- Full time
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Job Highlights Job training provided Travel & accommodation allowance provided Competitive salary & work benefit package Outstanding career growth & development opportunities Job Responsibilities Technical support, including after-sales ...
- ABRAO SHIPPING MALAYSIA SDN BHD
- Klang
- Other General
- Full time
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Abrao Shipping Malaysia Sdn. Bhd. was established in 2017 to operate as the Managing Agent for Blue Water Lines (BWL), a Singapore-based Non-Vessel Operating Container Carrier (NVOCC) with a strong operational presence across key Asian markets. We offer a dynamic and collaborative working environment w ...
- TOPLINK LOGISTICS SDN BHD
- Klang
- Other General
- Full time
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Job Description : Perform customer service in communicate with Customers for shipments arrangement. Daily Ocean Export & Import coordination & corresponding with clients. service providers and internal team. Prepare required documents for Export/Import shipment. Communic ...
Customer Service Representative
- Atomic Recruitment SEA
- Klang
- Other General
- Full time
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Hiring: Japanese-Speaking Customer Service Agent (JLPT N1 / N2) Global Delivery Centre | Malaysia We're looking for aJapanese-speaking Customer Service Agentto supportJapan-based customersin a global delivery environment. If you have strong Japanese language skills and cu ...
Customer Service Representative
CORE RESPONSIBILITY : Order relatedGood communication with sales team /Customers to make sure orders are received correctly . Work as Oracle OM user to accurately and timely issue SO in Oracle system and follow up the production schedule with local supporting dept to ful ...
- Federal Paints Manufacturing (M) Sdn Bhd
- Klang
- Other General
- Full time
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Responsibilities: Handle customer enquiries, orders, and complaints. Process sales orders, invoices, and delivery orders. Coordinate with sales, production, and warehouse teams. Follow up on order status and delivery schedules. Perform other customer service and ...
- UNI-EXPRESS LOGISTICS SDN BHD
- Klang
- Other General
- Full time
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Job Description Coordinating, monitoring and ensuring the proper and timely movement of inbound and outbound of both air-freight and ocean-freight Handle enquiry and freight within KPI timeline To liaise with overseas partner on new enquiry and shipment status Always kee ...
- EV CARGO GLOBAL FORWARDING SDN. BHD.
- Klang
- Other General
- Full time
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A Customer Service Executive (Transhipment ) is part of the Transhipment team who manages and coordinates Transhipment . This role involves handling transhipment documentations , liaising with various parties, and ensuring smooth and timely delivery of goods. Responsibilities: Assist to ...
- Planet Telecoms Managed Services Sdn Bhd
- Klang
- Other General
- Full time
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Job Duties: As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc. Resp ...
- AGENSI PEKERJAAN NS SHUE SDN. BHD.
- Klang
- Other General
- Full time
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Full job description Key Responsibilities Customer Service Serve as the first point of contact for customers via phone, email, or in person. Handle customer inquiries, bookings, and service requests promptly and professionally. Coordinate with operations, warehouse, and transport teams to e ...
- Barry Callebaut Services Asia Pacific Sdn Bhd
- Klang
- Other General
- Full time
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About the role; The Customer Service Specialist is the primary point of contact for our B2B customers, ensuring a seamless and positive experience throughout every interaction. This role is responsible for managing the complete order-to-delivery processes with the respective order trends, proactively a ...
- RedRadar International Sdn Bhd
- Klang
- Other General
- Full time
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About Us Our client is an established e-commerce support operation based in Klang, Selangor, serving international customers through online platforms and digital marketplaces. The company focuses on providing fast, accurate, and professional customer service while maintaining strong backend oper ...
- I CARRY CONTAINERS SDN. BHD.
- Klang
- Other General
- Full time
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JOB RESPONSIBILITIES: Handling daily jobs for both import and export shipment. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) Handling any document inquiries from internal/ external customers. Provide excellent customer service in export and import operations, proacti ...
- Intralink International Shipping Sdn Bhd
- Klang
- Other General
- Full time
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Key Responsibilities Act as the primary contact for customers regarding shipment inquiries, bookings, and documentation Coordinate import and export shipments (air, sea, and/or road) from origin to destination Prepare, verify, and manage shipping documents such as HBL/MBL, AWB, ...
- AVK Valves Manufacturing (M) Sdn Bhd
- Klang
- Other General
- Full time
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About the role AVK Valves Manufacturing (M) Sdn Bhd is seeking a talented Customer Service Executive to join our team in Klang, Selangor. This full-time position is crucial in delivering exceptional customer experience and supporting the overall operations of our company. What you'll be doing ...
- EV CARGO GLOBAL FORWARDING SDN. BHD.
- Klang
- Other General
- Full time
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The incumbent will be part of a team within the Air Freight team in providing seamless and customer-focused solutions to support the achievement of business objectives. Job Description: Reporting and data entry Handle customer quotations and manage customers enquiries and follow up ...
Customer Service International
- SAVENA LOGISTICS (M) SDN BDH
- Klang
- Other General
- Full time
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1) Answering customer calls and emails regarding shipment status, delivery schedules, and order inquiries; addressing concerns and providing updates. 2) Monitor shipment progress on assigned trade lanes, ensuring timely delivery and compliance with customs regulations. Proactively communicate shipment ...
Customer Service Representative
Key Responsibilities Handle inbound hotline calls and customer inquiries in Mandarin Respond to Wechat messages and emails professionally Log complaints, requests, and feedback accurately in the system Coordinate with internal teams (operations, maintenance, or techn ...
- Guper Integrated Logistics Sdn Bhd
- Klang
- Other General
- Full time
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Requirements : Possess at least a diploma or bachelor's degree certificate in a related field Minimum 3-4 years of proven customer support experience Strong phone handling skills and active listening Customer-oriented with the ability to adapt and respond to different ty ...
- LKC Holdings Sdn Bhd
- Klang
- Other General
- Full time
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Customer Interaction:Answer customer inquiries, address complaints, and provide support via various channels (phone, email, chat, etc.). Problem Solving:Troubleshoot technical issues, process orders, cancellations, and returns, and find solutions to customer problems. Team Management:Le ...
- Agensi pekerjaan ns shue sdn bhd
- Klang
- Other General
- Full time
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JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - BOTANIC KLANG SALARY - RM Job Scopes: Handle inbound customer inquiries and requests via phone, email, and other communication channels in a professional and timely manner Assist customers with the coordination and t ...
What you'll do: The Customer Support Executive will play a crucial role in supporting the commercial aspects of Eaton Aero Services (EAS) operations by providing exceptional customer service and ensuring the smooth execution of commercial operations. This role involves handling customer inquiries, part ...
Job Overview The Senior Customer Service Supervisor oversees and coordinates the activities of customer service agents. This role is responsible for ensuring that every team member completes the required training and consistently meets performance goals. In addition to ensuring full adherence to polici ...
- Star Concord Logistics Sdn Bhd
- Klang
- Other General
- Full time
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Require to have experience in import/export operation process. Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Solve custo ...
- NORTHPORT LOGISTICS (M) SDN BHD
- Klang
- Other General
- Full time
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Job Description To monitor and co-ordinate import and export shipments. Handling and preparation of shipping documents (Delivery order/ Billing of landing, tax invoice, arrival notice and others). Arranging and coordinating for transportation/ trucking/ Haulage Liaise wi ...
- Accenture Southeast Asia
- Klang
- Other General
- Full time
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We are looking for a dedicated, ambitious, and self-driven individual who will work closely with customers and foster strong relationships with them. This role serves as the primary coordinator, working with our Customer Service Support engineers and our customers to manage complex technical reactive s ...
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Real-Time Customer Service Manager Jobs Category Trends (Graphical Representation)
Expertini presents the current leading trends in job categories for Customer Service Manager jobs in Klang. Our interactive graphical representation below showcases these trends, helping you stay informed about the job market dynamics in Klang. Evaluate the data to understand the employment landscape and make informed career or hiring decisions.
Download Customer Service Manager Jobs in Klang Categories TrendsThe first graph uses a vertical bar chart to display the popularity of various job categories for Customer Service Manager jobs in Klang. Each vertical bar represents a different job category, with the size of the vertical bar indicating the number of jobs available in that category. This visual representation highlights key areas of employment, showing the concentration and distribution of job opportunities across different categories.
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Uncover Live Customer Service Manager Job Type Trends (Graphical Representation)
Exploring the employment landscape by delving into the diverse array of job types shaping its economic fabric is an important aspect of your job search. It is one of the keys to navigating a dynamic job market.
Download Customer Service Manager Jobs in Klang Job Types TrendsThe second graph uses a funnel chart to display the trends in various job types for Customer Service Manager jobs in Klang. Each section of the funnel represents a different job type (full-time, part-time, contract, internship, and remote), providing a clear visual representation of the distribution and popularity of each type within the job market. This allows for easy comparison of the prevalence of different employment types over time, helping to understand the job market dynamics.
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How to Find the Best Customer Service Manager Jobs
Finding the best Customer Service Manager jobs involves using online job portals, networking, and tailoring your resume to highlight relevant skills and experiences. Platforms like Expertini can streamline your job search by providing access to numerous job listings. Launch your Customer Service Manager career in Klang! Explore 3,130+ number of available Customer Service Manager jobs exciting opportunities and find your perfect fit. Apply for FREE on Expertini, the leading job board since 15+ years.
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Effective Job Search Tips for Landing Customer Service Manager Jobs
Enhance your chances of landing Customer Service Manager jobs by following these effective job search tips. Utilize Klang Jobs Expertini to find the right job and improve your prospects with features like Resume Scoring and personalized job alerts. Expertini also offers a mobile app for on-the-go job searching and alerts. Additionally, consider these tips:
- ➵ Stay focused on your job search goals.
- ➵ Be attentive to market trends and job openings.
- ➵ Customize your resume for each appspancation.
- ➵ Prepare thoroughly for interviews.
- ➵ Network with professionals in your field.
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Is a Customer Service Manager Career Right for You?
Determine if a Customer Service Manager career in Klang aligns with your career goals. Consider factors like job satisfaction, career growth, and work-life balance.
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Industries Hiring the Most Professionals
The key industries and job sectors in Malaysia are known for their diverse economic landscape, with opportunities in sectors such as technology, healthcare, finance, and more. This can help you focus your job search on sectors with high demand.
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Average Salary Range for Customer Service Manager Roles
The average salary range for your role varies, but the standard pay scale is rated "Standard" for Customer Service Manager within Malaysia. Salary levels may vary depending on your industry, experience, and skills, so it's essential to research and negotiate effectively. Knowing the salary expectations can help you negotiate better job offers.
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Cost of Living in Klang vs. Other Cities
Compare the cost of living in Klang to other cities in Malaysia. Expertini calculates it based on the percentage of earnings to living costs, with an average ranging from 33% to 65% of your monthly income. This comparison can help you make informed decisions about your financial planning and lifestyle. It's also advisable to check with locals before moving to a new town.
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Popular Job Boards & Recruiters for Customer Service Manager Jobs
There are popular job portals and recruitment agencies active in Malaysia. Klang Jobs Expertini is one of the major portals that can help you find the right job. Expertini.Com can assist you in accessing a wide range of job listings and professional opportunities, in addition to its free CV Builder, Resume Score, and Job Alert tools.
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Work Culture for Malaysia
The working professional life in Malaysia is rated good within our internally formulated rating system. The working hours, work-life balance, and overall work environment are rated favorably, providing a sense of what to expect as a professional. Insights into the workplace environment, values, and expectations can be well understood by exploring the available job listing opportunities. Understanding the work culture can help you thrive in your professional journey. This knowledge can help you find a workplace that matches your values and work style.
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Sign Up for personalized job alerts on Expertini to receive notifications about new Customer Service Manager job openings in Klang. This ensures you stay updated and can apply promptly to relevant opportunities. We provide customized job alerts, available daily, weekly, and monthly.
Customer Service Manager Jobs in Klang Job Search Guide, Trends and Insights
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